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Jeremy Jackson
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Our Capabilities
Powering Government & Business Innovation
Through SaaS, Compliance, and Execution.
MalMar specializes in mission-critical SaaS solutions, Helpdesk, GovCon strategy, workforce safety, and business automation. We help government agencies and enterprises scale, innovate, and execute with precision.
SaaS & Digital Transformation for Government & Business
MalMar develops scalable SaaS platforms that power government agencies, enterprises, and global operations.
Our custom-built solutions help organizations:
Automate contract management, compliance, and reporting.
Improve workflow efficiency with AI-driven process automation.
Secure high-level data with enterprise-grade cybersecurity.
Scale without operational bottlenecks or legacy system failures.
GovCon Strategy & Contract Execution
MalMar is a prime contractor and strategic partner in the federal space, securing and managing multi-million-dollar government contracts.
Our expertise includes:
Acquisition Strategy & Bidding Support – Helping businesses win high-value government contracts.
Contract Performance Management – Ensuring projects stay on schedule, compliant, and within budget.
Subcontractor Oversight & Compliance – Managing vendors to guarantee contract integrity.
GovCon CRM & Workflow Automation – Implementing AI-driven contract management solutions.
Workforce Safety & Industrial Compliance
MalMar provides full-scale safety solutions for government, industrial, and enterprise clients.
Our services include:
OSHA Compliance Audits – Ensuring government agencies and contractors meet all workplace safety requirements.
Industrial Hygiene & Risk Assessments – Identifying hazards before they impact operations.
Safety Program Development & Training – Deploying custom workforce safety solutions.
Incident Prevention & Reporting – Using data-driven safety tracking systems to reduce liability.
AI & Business Process Automation
MalMar integrates AI-driven automation to help government and enterprise clients optimize operations, reduce costs, and drive efficiency.
We specialize in:
Automated Compliance & Risk Monitoring – AI-driven platforms that track violations & ensure regulatory adherence.
Predictive Data Analytics – Using real-time insights to enhance contract execution.
Enterprise-Wide AI Integration – Implementing machine learning models for workforce & process optimization.
Secure AI Systems – Ensuring AI solutions meet all GovCon cybersecurity standards.
Past Performance
Headquarters, Department of the Army - W56HZV22CL014 Workforce Safety, Industrial Hygiene, Compliance Auditing
MalMar LLC was awarded a $4.3 million federal contract with HQDA to provide safety and occupational health services, ensuring compliance with OSHA, Army, and federal safety regulations. This contract supports risk mitigation, industrial hygiene assessments, and regulatory compliance tracking to enhance workforce safety across Army operations.
Key Responsibilities & Solutions
✔ OSHA & Army Safety Compliance – Conducted safety audits, risk assessments, and compliance reviews to meet federal and Army-specific safety regulations.
✔ Industrial Hygiene & Workplace Hazard Analysis – Implemented preventive measures to reduce exposure to health risks, environmental hazards, and workplace injuries.
✔ AI-Driven Compliance & Audit Tracking – Integrated automated safety monitoring systems to enhance reporting accuracy and reduce regulatory risks.
✔ Incident Prevention & Emergency Preparedness – Provided training and procedural improvements to enhance workforce awareness and risk mitigation strategies.
Impact & Results
✔ Reduced compliance violations by 60%, ensuring full regulatory adherence to Army safety protocols.
✔ Automated safety tracking and reporting, cutting manual audit time by 40% and increasing data accuracy.
✔ Developed and deployed proactive risk mitigation programs, improving workplace efficiency by 25%.
Laurel Board of Trade - Digital Transformation, CRM Implementation, Event & Membership Management, Revenue Strategy
MalMar LLC was contracted by the Laurel Board of Trade (LBOT) to modernize its digital infrastructure, transitioning from an outdated WordPress site to a fully integrated SaaS-powered CRM and business automation platform. This initiative streamlined operations, enhanced member engagement, and created new revenue opportunities for the organization.
Key Responsibilities & Solutions
✔ Full Website & CRM Migration – Converted LBOT’s legacy WordPress system into a modern SaaS-based platform, providing a centralized system for communication, membership tracking, and event management.
✔ Automated Event & Community Management – Implemented an event registration, communication, and reporting system to simplify event coordination, payments, and attendance tracking.
✔ Custom SaaS Buildout for Membership Engagement – Developed a CRM-integrated solution that allows seamless member onboarding, automated billing, and digital networking opportunities.
✔ Virtual Assistant & Business Process Automation – Provided a dedicated VA to handle daily operational tasks, customer communication, and membership management, reducing manual administrative workload.
✔ Strategic Consulting & Revenue Growth Planning – Developed new revenue-generation strategies through membership-tier structuring, sponsorship models, and event monetization.
Impact & Results
✔ Improved operational efficiency by 3X – Centralized event, membership, and payment management into a single SaaS platform.
✔ Increased membership engagement – Automated renewal notifications, community updates, and direct member interactions.
✔ Expanded revenue streams – Designed and implemented multiple new monetization opportunities, ensuring sustainable organizational growth.
✔ Reduced administrative workload by 60% – Virtual assistant and automation tools minimized manual member management tasks.
Center for Medicare & Medicaid Services (CMS)
Operate Marketplace Service Desk for Issuers and Agent/brokers, to answer call or emails and either resolve the customers issue or pass it to one of the tier 2 or 3 service desks. Provided the customer with daily and monthly status reports. We create and monitor the ticketing system and serve as the first point of contact for customers seeking technical support.
Service Desk Operations -Our redundant capabilities at our off-site/remote Service Desks includes the ability to load balance call volumes to minimize customer hold times. Since MalMar have remote facilities that are active, we ‘adjust workloads without disruption to optimally configure service delivery and support. We performed remote troubleshooting; determine the best solution based on the issue and details provided by customers; directed unresolved issues to the next level of support personnel as required. Hours of Support - The Marketplace Service Desk operates 12 hours a day, 5 days a week, with distinct locations in Fargo, ND; Lanham, MD. We also had to on-ramp and off-ramp over 100 people for insurance surge periods.
National Credit Union Administration (NCUA)
MalMar provided FTE's to unpackage new computers, perform personalization of computers, insert hard drives if needed, support inventory management efforts as requested, package computers for shipment as needed, perform quality assurance of laptops, and other tasks as required. MalMar also provided Support for the existing NCUA IT Help Desk on-site at the Central Office Facility to support users by addressing problems and issues concerning Win 7 and Office 2010 and 2013. Additionally, personnel needed to be able to travel to locations as needed to support on-site laptop deployments to NCUA Regions.
Prince George’s County Government
Value added reseller for office products, information technology hardware & software over $800,000. MalMar also provided network cabling for desktop networks and security cameras in the Upper Marlboro Courthouse from the closet to the wall.
Maryland State Government
Value added reseller for office products, information technology hardware & software over $200,000. MalMar also provided network cabling for desktop networks in the Upper Marlboro Courthouse from the closet to the wall.
Private Sector
MalMar currently manages around $1mm in social media advertising campaign budget each month to strategically access highly specific audiences with outreach messages that are developed in house with those detailed audiences in mind. We utilize deep research resources around google analytics and facebook pixels to build comprehensive character profiles which ensure the messaging resonates and captures the attention of the required market segment effectively. We also monitor all campaigns for effectiveness and latest trends so we can stay ahead of the game for our clients as soon as information touches the internet.
NAICS
541519 – Other Computer Related Services
541512 – Computer Systems Design Services
541513 – Computer Facilities Management Services
541690 - Other Scientific and Technical Consulting Services
541611 – Administrative Management and General Management Consulting Services
541618 – Other Management Consulting
541620 - Environmental Consulting Services
MalMar llc
Contact Us
Tel: (301) 900-4354
Email: [email protected]
Work With Us
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